Free shipping in the Metropolitan Region for purchases over $50,000 and in other Regions for purchases over $70,000

Shipping information

Shipping and Delivery Policies

Dispatch Times

At Europa Secreta, we strive to deliver your products as quickly as possible.

Santiago 2 to 5 business days Regions 4 to 7 business days Aysén and Magallanes up to 15 business days

There are circumstances that may delay deliveries, such as:

  • Customer absence at the time of delivery.
  • Incorrect information in the registration.
  • Customer refusal to accept the product.
  • Change of address.
  • Force majeure: natural disasters, floods, serious accidents, etc.

In case we are unable to meet the deadlines, we commit to notifying you and refunding the corresponding money.

Shipping Policies and Costs

The shipping cost will depend on the weight of the product and the destination. You can estimate the value in the shopping cart before making the payment.

Free Shipping Conditions:

  • Orders over $30,000 in the Metropolitan Region.
  • Orders over $50,000 in other Regions.

We do not ship via Chilexpress or cash on delivery. Orders are sent by our logistics operator or own transport.

In-Store Pickup

Pickup in 24 hours Purchases made Monday to Saturday. Pickup can be made 24 hours after purchase. Pickup Period You have up to 30 business days to pick up your products. If you do not, an automatic refund will be issued. In-Store Pickup Hours Monday to Sunday, from 10:00 AM to 8:00 PM. Warehouse Pickup Hours Monday to Thursday from 9:00 AM to 6:00 PM and Friday from 9:00 AM to 5:00 PM.
RENOVACIÓN DE SISTEMA.

HEMOS RENOVADO NUESTRA WEB POR COMPLETO.

Este gran cambio implica que algunos usuarios deberán restablecer su contraseña y recuperar su cuenta para volver a acceder.

Tu cuenta sigue siendo la misma, solo necesitas una contraseña nueva.

Mayoristas

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Salsa Routin Chocolate Blanco 1.89L - Europa Secreta - Tienda Gourmet
ROUTIN 1883

White Chocolate Sauce 1.89L

$33.079

SKU: 040605313

$33.079

SKU: 040605313

In stock

Café en Grano Hausbrandt Venezia 1kg - Europa Secreta - Tienda Gourmet
HAUSBRANDT

Hausbrandt Venezia Whole Bean Coffee 1kg

$46.028

SKU: 011200025

$46.028

SKU: 011200025

In stock

Infusión Ahmad Mixed Citrus (Caja 20 Unidades)
AHMAD

Ahmad Mixed Citrus Infusion (Box of 20 Units)

$4.990

SKU: 070300004

$4.990

SKU: 070300004

In stock

Syrup Routin Iced Tea Lemon (Té Helado de Limón) 1000 Ml - Europa Secreta - Tienda Gourmet
ROUTIN 1883

Routin Iced Tea Lemon Syrup 1000 ml

$19.990

SKU: 040103726

$19.990

SKU: 040103726

In stock

Café en Grano Sublime 100% Arabica 250 gr - Europa Secreta - Tienda Gourmet
HAUSBRANDT

Sublime 100% Arabica Whole Bean Coffee 250 gr

$16.990

SKU: 011200062

$16.990

SKU: 011200062

In stock

Café En Grano Gourmet Columbus 1 Kg - Europa Secreta - Tienda Gourmet
HAUSBRANDT

Columbus Gourmet Coffee Beans 1 Kg

$54.145

SKU: 011200001

$54.145

SKU: 011200001

In stock

Pods Hausbrandt Descafeinado 72 unidades - Europa Secreta - Tienda Gourmet
HAUSBRANDT

Hausbrandt Decaffeinated Pods, 72 units

$42.862

SKU: 011200014

$42.862

SKU: 011200014

In stock

KEW SET MUG CON INFUSOR + TE HOJA ENGLISH BREAKFAST - Europa Secreta - Tienda Gourmet
Sold out
AHMAD

KEW SET MUG WITH INFUSER + ENGLISH BREAKFAST LOOSE LEAF TEA

$49.990

SKU: 070302643

$49.990

SKU: 070302643

Out of stock

Hausbrandt Café en Grano H. Hausbrandt 1 Kg - Europa Secreta - Tienda Gourmet
HAUSBRANDT

Hausbrandt H. Hausbrandt Coffee Beans 1 Kg

$49.120

SKU: 011200032

$49.120

SKU: 011200032

In stock

Caja De Madera 10 Divisiones (Vacía)
AHMAD

Wooden Box 10 Divisions (Empty)

$56.990

SKU: 070312920

$56.990

SKU: 070312920

In stock

Mug Blanco Ahmad 300 CC - Europa Secreta - Tienda Gourmet
AHMAD

White Mug Ahmad 300 CC

$5.990

SKU: 070402297

$5.990

SKU: 070402297

In stock