Free shipping in the Metropolitan Region for purchases over $50,000 and in other Regions for purchases over $70,000

Shipping information

Shipping and Delivery Policies

Dispatch Times

At Europa Secreta, we strive to deliver your products as quickly as possible.

Santiago 2 to 5 business days Regions 4 to 7 business days Aysén and Magallanes up to 15 business days

There are circumstances that may delay deliveries, such as:

  • Customer absence at the time of delivery.
  • Incorrect information in the registration.
  • Customer refusal to accept the product.
  • Change of address.
  • Force majeure: natural disasters, floods, serious accidents, etc.

In case we are unable to meet the deadlines, we commit to notifying you and refunding the corresponding money.

Shipping Policies and Costs

The shipping cost will depend on the weight of the product and the destination. You can estimate the value in the shopping cart before making the payment.

Free Shipping Conditions:

  • Orders over $30,000 in the Metropolitan Region.
  • Orders over $50,000 in other Regions.

We do not ship via Chilexpress or cash on delivery. Orders are sent by our logistics operator or own transport.

In-Store Pickup

Pickup in 24 hours Purchases made Monday to Saturday. Pickup can be made 24 hours after purchase. Pickup Period You have up to 30 business days to pick up your products. If you do not, an automatic refund will be issued. In-Store Pickup Hours Monday to Sunday, from 10:00 AM to 8:00 PM. Warehouse Pickup Hours Monday to Thursday from 9:00 AM to 6:00 PM and Friday from 9:00 AM to 5:00 PM.
RENOVACIÓN DE SISTEMA.

HEMOS RENOVADO NUESTRA WEB POR COMPLETO.

Este gran cambio implica que algunos usuarios deberán restablecer su contraseña y recuperar su cuenta para volver a acceder.

Tu cuenta sigue siendo la misma, solo necesitas una contraseña nueva.

Ofertas

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Artonic Indian Organic Tonic Water 200 ml - Europa Secreta - Tienda Gourmet
Sale
ARTONIC

Artonic Indian Organic Tonic Water 200 ml

$1,990 $1,000 Save 50%

SKU: 041706606

$1,990 $1,000 Save 50%

SKU: 041706606

In stock

Pimientos picantes relleno con atún - 1kg - Europa Secreta - Tienda Gourmet
Sale
AGRACONTADO

Hot peppers stuffed with tuna - 1kg

$23,990 $19,990 Save 17%

SKU: 099820029

$23,990 $19,990 Save 17%

SKU: 099820029

In stock

Jarabe/syrup natural de maple 250 ml
Sale
Mi tienda

Jarabe/syrup natural de maple 250 ml

$13,990 $6,995 Save 50%

SKU: 041506800

$13,990 $6,995 Save 50%

SKU: 041506800

In stock

Trio de Delicias Hausbrandt - Europa Secreta - Tienda Gourmet
Sale
HAUSBRANDT

Hausbrandt Delights Trio

$37,470 $24,980 Save 33%

SKU: 500121145

$37,470 $24,980 Save 33%

SKU: 500121145

In stock