Free shipping in the Metropolitan Region for purchases over $50,000 and in other Regions for purchases over $70,000

Shipping information

Shipping and Delivery Policies

Dispatch Times

At Europa Secreta, we strive to deliver your products as quickly as possible.

Santiago 2 to 5 business days Regions 4 to 7 business days Aysén and Magallanes up to 15 business days

There are circumstances that may delay deliveries, such as:

  • Customer absence at the time of delivery.
  • Incorrect information in the registration.
  • Customer refusal to accept the product.
  • Change of address.
  • Force majeure: natural disasters, floods, serious accidents, etc.

In case we are unable to meet the deadlines, we commit to notifying you and refunding the corresponding money.

Shipping Policies and Costs

The shipping cost will depend on the weight of the product and the destination. You can estimate the value in the shopping cart before making the payment.

Free Shipping Conditions:

  • Orders over $30,000 in the Metropolitan Region.
  • Orders over $50,000 in other Regions.

We do not ship via Chilexpress or cash on delivery. Orders are sent by our logistics operator or own transport.

In-Store Pickup

Pickup in 24 hours Purchases made Monday to Saturday. Pickup can be made 24 hours after purchase. Pickup Period You have up to 30 business days to pick up your products. If you do not, an automatic refund will be issued. In-Store Pickup Hours Monday to Sunday, from 10:00 AM to 8:00 PM. Warehouse Pickup Hours Monday to Thursday from 9:00 AM to 6:00 PM and Friday from 9:00 AM to 5:00 PM.
RENOVACIÓN DE SISTEMA.

HEMOS RENOVADO NUESTRA WEB POR COMPLETO.

Este gran cambio implica que algunos usuarios deberán restablecer su contraseña y recuperar su cuenta para volver a acceder.

Tu cuenta sigue siendo la misma, solo necesitas una contraseña nueva.

Professional Services

Our Sweets

Handcrafted delights that instantly brighten up your day. Whether its chocolate, vanilla or cinnamon, we use the finest ingredients to produce these mouth watering artifacts.

“Tasty food, set inside a lovely coffee house.”

It was an real incredible experience for me. The quality of food was only matched by the quality of service I got. I wish I can keep the flavor in my mouth for ever. Thanks for making the evening an unforgettable one. Sandra Files

Tasty Breakfast

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Birthdays & Events

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Fresh Coffee

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https://www.youtube.com/watch?v=9uOETcuFjbE

Our Sweets Collection

The best way to experience our wide collection of sweets is to visit the store. Follow the aromas and choose the most enticing sweets to satisfy your palate.

More Sweets

Visit Us

  • 1123 4rd St. San Francisco, CA 66507
  • reservation@domain.com
  • (315) 435 77 16
  • (315) 435 77 33

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