Free shipping in the Metropolitan Region for purchases over $50,000 and in other Regions for purchases over $70,000

Shipping information

Shipping and Delivery Policies

Dispatch Times

At Europa Secreta, we strive to deliver your products as quickly as possible.

Santiago 2 to 5 business days Regions 4 to 7 business days Aysén and Magallanes up to 15 business days

There are circumstances that may delay deliveries, such as:

  • Customer absence at the time of delivery.
  • Incorrect information in the registration.
  • Customer refusal to accept the product.
  • Change of address.
  • Force majeure: natural disasters, floods, serious accidents, etc.

In case we are unable to meet the deadlines, we commit to notifying you and refunding the corresponding money.

Shipping Policies and Costs

The shipping cost will depend on the weight of the product and the destination. You can estimate the value in the shopping cart before making the payment.

Free Shipping Conditions:

  • Orders over $30,000 in the Metropolitan Region.
  • Orders over $50,000 in other Regions.

We do not ship via Chilexpress or cash on delivery. Orders are sent by our logistics operator or own transport.

In-Store Pickup

Pickup in 24 hours Purchases made Monday to Saturday. Pickup can be made 24 hours after purchase. Pickup Period You have up to 30 business days to pick up your products. If you do not, an automatic refund will be issued. In-Store Pickup Hours Monday to Sunday, from 10:00 AM to 8:00 PM. Warehouse Pickup Hours Monday to Thursday from 9:00 AM to 6:00 PM and Friday from 9:00 AM to 5:00 PM.
RENOVACIÓN DE SISTEMA.

HEMOS RENOVADO NUESTRA WEB POR COMPLETO.

Este gran cambio implica que algunos usuarios deberán restablecer su contraseña y recuperar su cuenta para volver a acceder.

Tu cuenta sigue siendo la misma, solo necesitas una contraseña nueva.

All-season gifts

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Ahmad Tea Fruity Tea Selection Pack (60 Bolsitas)
Sale
AHMAD

Ahmad Tea Fruity Tea Selection Pack (60 Teabags)

$15,990 $11,193 Save 30%

SKU: 070301272

$15,990 $11,193 Save 30%

SKU: 070301272

In stock

Vaso para café de vidrio de doble capa 350 ml - Europa Secreta - Tienda Gourmet
Sale
WINGKIN

Double-wall glass coffee mug 350 ml

$7,900 $5,530 Save 30%

SKU: 401700013

$7,900 $5,530 Save 30%

SKU: 401700013

In stock

Lata de Té en Hojas Dammann Earl Grey Yin Zhen N°0
DAMMANN

Dammann Earl Grey Yin Zhen N°0 Loose Leaf Tea Tin

$14,990

SKU: 090706745

$14,990

SKU: 090706745

In stock

Cofre Té Negro Ahmad Kew Beyond the leaf collection (40 bolsitas) - Europa Secreta - Tienda Gourmet
AHMAD

Ahmad Tea Black Tea Caddy Kew Beyond the Leaf Collection (40 teabags)

$18,990

SKU: 070312498

$18,990

SKU: 070312498

In stock

Té Negro Jardin Bleu Aromatise 25 Cristal Sachets
DAMMANN

Black Tea Jardin Bleu Flavored 25 Tea Bags

$11,990

SKU: 090504576

$11,990

SKU: 090504576

In stock

Prensa Francesa 350 Ml - Europa Secreta - Tienda Gourmet
Sale
WINGKIN

French Press 350 ml

$15,990 $11,193 Save 30%

SKU: 401700006

$15,990 $11,193 Save 30%

SKU: 401700006

In stock

Caja de Regalo Hausbrant - Europa Secreta - Tienda Gourmet
HAUSBRANDT

Hausbrant Gift Box

$4,990

SKU: 500121064

$4,990

SKU: 500121064

In stock

Caja de Regalo Ahmad Tea - Europa Secreta - Tienda Gourmet
AHMAD

Ahmad Tea Gift Box

$4,990

SKU: 500121063

$4,990

SKU: 500121063

In stock

Caja de Regalo Europa Secreta - Europa Secreta - Tienda Gourmet
EUROPA SECRETA

Secret Europe Gift Box

$4,990

SKU: 500100051

$4,990

SKU: 500100051

In stock